Send us a message
Fill in the form below and we'll get back to you. We aim to respond within 2 business days, though it's often sooner. If your message is about a casino that's behaving badly — especially around withdrawals — please include as much detail as you can. Dates, amounts, and screenshots if you have them.
What we can and can't help with
Things we can genuinely help with
- Flagging a casino that's delaying or refusing withdrawals — player reports influence our rankings
- Answering questions about how wagering requirements, RTP, or licensing work
- Correcting errors in our reviews — if we got something wrong, we want to fix it
- Suggesting a casino you think we should test and consider for our list
Things we can't help with
- Resolving disputes with casinos directly — we're an independent review site, not an ombudsman
- Recovering funds from a casino — for that, contact your payment provider or the casino's licensing authority
- Legal advice of any kind
Having a problem with a casino? The most effective route is to escalate directly to their licensing authority. MGA-licensed casinos: mga.org.mt. Curaçao: contact the licence issuer listed in the casino's footer. You can also try your bank's dispute resolution process for card deposits.
Our response time
We're a small team of four people, and we review messages between Monday and Friday, 9am–6pm AEST. We aim to respond within 2 business days. If you haven't heard back within 4 business days, feel free to follow up — occasionally things fall through the cracks.
We don't take unsolicited guest post pitches, link exchange requests, or "SEO partnership" enquiries. Those go straight to the bin. If you have a genuine business enquiry, please be specific about what you're proposing.